Frequently Asked Questions
Everybody has questions about Europe but this page refers to questions about my services.
Frequently Asked Questions
If any questions below are not answered to your satisfaction, just send a quick email with the contact form at the bottom of the page.
Do I need a Zoom account?
Zoom accounts are not necessary. You just need a normal computer with mic and preferably a webcam.
What is the difference between an interactive session and a live presentation?
Live interactive sessions are limited in attendance to facilite communication between the participants and myself and provide everybody with time to get the help they need. Live presentations are more of a taster for the topic. Interaction in these is limited.
Can I reschedule my session?
Yes. Just log into "Manage Your Bookings" and reschedule. This is the quickest and easiest. Alternativly send me an email.
What if I cannot connect?
If you cannot connect to a zoom call, my phone number is in the confirmation email with the zoom link. Try joining from 10 Minutes before the appointment to make sure your connection is good.
Do I need hispeed Internet?
Modern internet speeds are normally more than good enough. A consistent connection of 5 Mbs is enough. However a full family playing games and streaming HD movies at the same time can cause issues if the 'leftover' bandwith isn't about 5 Mbs.
Can I use my phone for itinerary planning or consultations?
During Zoom sessions I share my screen so that you can see how we build an itinerary, see images of destinations or visualise the route on Google Maps. A laptop size screen or more is necessary to get the full experience.
What is included in the Itinerary Planning?
My goal is for you to get the Itinerary that you want and to allow you to travel independently. I do not book accommodation or restaurants etc. I create a plan for you to get the most out of your independent travels.
In our first zoom session (1 hour) I will talk to you, get to know you and we will decide on your goals. I will tell you what to look into before our second meeting. In that time I will build an itinerary that suits.
In our second zoom session (1.5 hours) I will go through the itinerary with you, and together we will adapt it to your preferences. Finally I will send you the completed itinerary in PDF form.
How do I schedule my second itinerary planning session?
We will discuss the time I need to craft the itinerary during the first session, and the time you need to check out my suggestions as well. We will then fix on a time for the second session where we go through the itinerary together.
How long is each session?
Live presentations are about 45 mins
Interactive sessions are approximately 1 hour
Itinerary planning consists of two 1:1 zoom sessions of 1 hour and 1.5 hours with about a week inbetween.
Simple Consultations can be 1 hour, 1.5 or 2 hours.
Do you make reservations for accommodation?
I do not make reservations!!!! I teach you how to make them, and discuss the best places to go but your travels are your own choices. By avoiding reservations I am not tied down to places that offer commission.